Frequently asked questions

MijnHuurVragen helps tenants quickly understand whether their base rent may be too high. You first receive a free indication and can then download the Personal Letter Package or Complete Action File if you choose to.

MijnHuurVragen is not an official authority and does not provide legal advice. We mainly help with practical preparation: a clear first step, draft letters, evidence checklists and an organised file.

The rent check is free. You only pay if you later want to download documents, such as a personalised draft letter, evidence checklist or the Complete Action File.

MijnHuurVragen can help with questions about a possibly high base rent, points calculations, all-in rent, service costs, deposits, maintenance, rent increases, an unresponsive landlord and which first step makes sense.

If a formal route may later be relevant, MijnHuurVragen mainly helps you prepare: collecting evidence, drafting a letter, creating a timeline or organising your file.

• Free initial indication
• Personal draft letters
• Evidence checklists
• Downloadable file
• No legal advice

No. The Huurcommissie is an official, independent dispute-resolution body that can make decisions about matters such as rent, maintenance or service costs in certain situations.

MijnHuurVragen is not an official authority. MijnHuurVragen helps you understand your situation, collect evidence and prepare a suitable letter or file.

No. MijnHuurVragen does not provide legal advice or represent you. We offer practical route guidance based on public information and your answers.

For urgent situations, threats, termination, eviction or a legal dispute, it may be sensible to seek help from a lawyer, tenant support team, the Juridisch Loket or another suitable service.

The free rent check gives an initial indication of whether your base rent may be too high. You enter details about your home, rent, area, energy label, WOZ value and facilities. You then receive an indication and a possible first step.

The official Huurcommissie offers different rent checks for different types of accommodation, including self-contained homes and rooms with shared facilities. MijnHuurVragen is intended as practical preparation and does not replace an official assessment.

Base rent, called kale huur in Dutch, is the rent for the home alone. Service costs, furniture, internet, gas, water and electricity are normally excluded.

If you do not know which part is base rent, MijnHuurVragen can help you prepare a letter asking for a breakdown of the rent and other costs.

Your base rent is needed to compare it with an indicative maximum rent. If you accidentally enter the full monthly amount, the result may be less reliable.

MijnHuurVragen can help with route guidance and letters, but rooms and other non-self-contained accommodation use a different points system from self-contained homes. Always check that you are using the correct route.

In some situations, you can ask the Huurcommissie to assess your rent officially. The exact options depend on your contract, type of accommodation, rent segment and applicable deadlines.

MijnHuurVragen mainly helps you prepare your details, evidence and first letter carefully.

The official Huurcommissie check is important for a formal calculation. MijnHuurVragen is designed to help you understand your possible route more quickly and create practical documents, such as a landlord letter, evidence checklist or file.

You therefore use MijnHuurVragen as preparation, not as a replacement for an official assessment.

A points calculation, also called a WWS calculation, converts housing characteristics into points. Those points help determine which maximum rent may apply to a home or room.

For a useful indication, the type of accommodation, base rent, contract date, area, number of rooms, energy label, WOZ value and facilities are important.

The more details you enter, the more useful the indication becomes.

• Type of accommodation
• Base rent
• Contract date
• Area
• Energy label
• WOZ value
• Facilities

You can often still complete the check, but the result will be less certain. MijnHuurVragen can show which details are missing and how to strengthen your file.

No. A points calculation or indicative estimate is not an official decision. An official assessment can only take place through the appropriate authority or route for your situation.

The result is an indication based on the information you enter. If important details are missing, such as the WOZ value, energy label or exact base rent, the result is less certain.

That is why MijnHuurVragen uses warnings, evidence checklists and suggested next steps.

Because MijnHuurVragen does not make an official decision. Rent can only be determined formally through the appropriate procedure or assessment. MijnHuurVragen can help you see whether further checking may be sensible.

It means that the details you entered suggest your base rent may be clearly above the indicative maximum. This is not a guarantee, but it is a reason to check your information carefully and possibly ask your landlord in writing for an explanation or adjustment.

Yes. If you later find your WOZ value, energy label or points calculation, adding that information can make the indication more accurate.

You receive a draft letter tailored to your situation, usually in three tones: friendly, business-like and firm. You also receive an evidence checklist and instructions for checking the letter before sending it.

• Personal draft letter
• Friendly, business-like and firm tone
• Evidence checklist
• Downloadable templates
• No subscription

The Personal Letter Package focuses on the first clear step: sending a good letter and keeping evidence. The Complete Action File also includes more context, follow-up steps, warnings, scenarios for no response and a more extensive file.

No. MijnHuurVragen creates a draft letter. You check it, adjust it where needed and send it yourself.

Always check names, amounts, dates, periods and attachments before sending anything. The letter is a practical tool, not legal advice.

No. MijnHuurVragen is designed to be accessible. You do not need to create an extensive account to complete an initial check.

Your email address may be needed to send your result, verification or download link. MijnHuurVragen asks for as little information as possible and only what is needed for the check, report or download.

No. MijnHuurVragen does not send anything to your landlord automatically. You decide whether to download, edit and send a letter.

Only if you give separate consent. Your details are not shared with a partner, specialist or other third party without your permission.

You receive immediate access to your digital document or file. It may include a personalised draft letter, three tone options, an evidence checklist, follow-up steps, a timeline and a complete downloadable file.

No. MijnHuurVragen charges a one-time payment for the document or package you choose.

You should always check your letter and can edit the text before sending it. The document is intended as a practical starting point.

Correct the text before sending it. Pay particular attention to names, the address, amounts, periods, dates and attachments.